We all know how difficult enterprise software can be to use. As a UX designer, I’ve spent 6+ years focusing on making these products more usable and built around the people who actually use them.
My first degree was in anthropology, which makes me especially curious about the people behind the products I design. What’s important to them? Why did they do something? What keeps them up at night? Getting answers to questions like these helps me ensure that what I design truly solves the right problems.
For example, through interviews and observations with warehouse workers about their current workflows, pain points, and workarounds, I helped Oracle cut a product ordering process from weeks to hours.
Designing interfaces that can be used and understood by everyone is also incredibly important to me. I hold both the IAAP CPACC and DHS Trusted Tester certifications, which have given me the knowledge needed to bake accessibility into my designs from the start. Not only does this improve usability, but it also means development rework isn’t needed.
I work best on teams that use research to inform direction, see accessibility as non-negotiable, and encourage collaboration across design, development, and product from start to finish.
When I’m not solving tricky enterprise software challenges, I love putting together miniature dollhouse kits, cross-stitching, and creating diamond paintings. Not only are these fun, but they also require a level of precision that’s satisfying to someone as detail-oriented as me.